SWAPNA SASIDHARAN

I am a business growth strategist, who help companies build a strong foundation for growth by enabling central governance and operational effectiveness at the convergence of functional vertical teams.

To functional heads and business owners in the retail space who are running business transformations in their areas, I can help transform the company’s vertical silo culture to a cross collaboration culture enabling governance at their convergence. The central governance set up will be aligned to the strategic goals of the business unit which will simplify the creation of customer- centric measurement metrics, learning plans and top level decision making.
To business strategists who have defined the strategy, but need help in creating a framework to convert strategy into implementation, I can help create solid frameworks and execution plans aligned to the the future of the business.

To business leaders who have implemented transformations, but need someone to drive the change internally , bring discipline in operational activities and adoption of the technologies and processes in house, I can help drive change management and training pieces of the work putting governance structures, operational controls & extracting efficiencies.

Experienced PMO leader (15+ years) who has set up and run Project/Program Management offices spanning multiple functional units including Marketing, Digital Product Management, IT/Technology, eCommerce, Security, Privacy/Compliance, Finance, Legal and Operations in retail industry. Leading high margin digital transformation programs have consistently delivered value to business by developing consistent right programs, operational models, performance metrics and reporting. Experienced in “Organizational Change Management” for transformational projects, which involves complete decomposition of multiple processes and their subsequent resurrection aligned with the newly designed operation models resulting in increased efficiencies and cost savings. Transformation leader who is obsessed with creating solid frameworks to convert strategy to execution; technology evangelist who advocates for agile flexible IT environment, personalized customer experiences and seamless omni-channel integration to enable the ultimate customer experience. Provides leadership at the convergence of different business functions within retail to enable the ultimate customer experience.